Annual Maintenance Contracts (AMC)
 E-Data System offering comprehensive and non comprehensive AMC support for all your IT Products
- It is a one time decision and saves valuable time
- Cost effective charges and quality service deliverables
- Trained Service professionals
- Priority Services for customer who have AMC
- Committed response time and repair time
- 6 Preventive maintenance visits
- Unlimited telephonic help
Managing IT facilities with accountability
What if you could contact one source for all of your maintenance and repair issues? Would your bottom line improve if facility maintenance concerns and expenses were reduced?
Many companies are aggressively working to improve facility management programs and more effectively utilize existing resources, to reduce operating costs and save money.
For these companies, outsourcing facility maintenance and repair responsibilities has proven to be a highly effective management strategy. Nationwide outsourcing options from Facility Management Services (FMS) have allowed our customers to fully apply this approach.
E-Data Systems is providing multi-site, nationwide cost-effective facilities management solutions. E-DATA provides exceptional service and workmanship at reasonable prices. Utilizing an extensive network of highly qualified, carefully screened contractors allows E-Data Systems to perform an array of maintenance and repair services.
E-DATA -FM provides following benefits to you:
- Consistency of services across all accounts and locations
- Higher uptime thereby higher productivity
- Continues improvement through internal audits
- Well defined processes to ensure less person dependency
- Mandatory meetings to review services
- Customized delivery service thereby making FM as cost effective solution
E-DATA FM provides various services to suit needs of customers:
- Help Desk Services
- Backup Management
- Asset Management
- Network Management
- Vendor Management
- Mail Management
- Antivirus Management
- Server Health Management
- Security Management
Each of these services has several deliverables, many of which are optional. Based on requirement we can configure the service deliverables and offer the same to the Customer. This is done in the form of a SLA (Service level agreement), which is prepared by us and submitted to the customer. This SLA has to be approved by the customer. |
